Introduction to the User Agreement

Welcome to the Fish Box Store. Please be advised that your use of this online store or any of its services or products constitutes your explicit and full acceptance, with your full legal and regulatory capacity, of all the terms and conditions contained in this agreement, and the resulting legally binding effects.

This agreement becomes effective and binding once you agree to it and begin using the platform, in accordance with Article (10) of the Saudi Electronic Transactions Law .

Article 1: Definitions

1. The store : includes all forms of the My Fish Box store, whether it is a website, an application, or any other electronic platform.
2. Consumer : The natural person who deals with the store with the intention of obtaining products or services.
3. Owner : The trademark owner of My Fish Box store.
4. Operating Company : The independent entity contracted by the owner to operate the store and manage all operational processes.
5. Agreement : These are the terms and conditions, privacy policies, and usage policies.

Article Two: Legal Capacity

1. The consumer acknowledges that he has full legal capacity, or that he is at least (18) years old.
2. The consumer bears full legal responsibility in the event of violating this declaration.

Article Three: Complete separation between the owner and the operating company

1. The consumer acknowledges that he is fully aware that the owner is only a trademark owner and does not participate in any way in the day-to-day operation of the store.
2. All operational and executive processes are carried out through an independent operating company , and include – but are not limited to:
   • Order Management
   • Product preparation
   • Storage
   • Shipping and Delivery
   • Financial collection
   • Customer Service
   • Cancellation and Refund
3. There is no direct or indirect contractual relationship between the consumer and the owner. The contractual relationship is exclusively between the consumer and the operating company.
4. The operating company is an independent contractor and is in no way an agent, representative, partner or affiliate of the owner.
5. The owner is completely and finally relieved of any liability, claims or demands arising from the operation, products or services.
6. The consumer is obligated to direct any claim, complaint or dispute exclusively against the operating company.
7. Any claim filed against the owner is deemed inadmissible under the law due to lack of standing.

Article Four: Nature of the Store's Obligation

1. The store's obligation is limited to displaying products or services according to the advertised specifications.
2. Additional services may be offered depending on the nature of the product without a fixed or permanent commitment.

Article Five: Usage Guidelines

1. The consumer is obligated to use the platform in accordance with the regulations and public morals in force in the Kingdom of Saudi Arabia.
2. The use of products or services for any purpose that violates regulations or laws is prohibited.

Article Six: Accounts and Recording

1. The consumer is obligated to maintain the confidentiality of their account data.
2. The consumer bears full responsibility for any use made through his account.
3. He is committed to providing accurate and up-to-date information.
4. The store is committed to maintaining the confidentiality of personal data in accordance with the privacy policy.
5. The store has the right to suspend or cancel the account if this agreement is violated.

Article Seven: Electronic Communications

1. Correspondence is conducted via email or the consumer's registered communication channels.
2. Electronic correspondence is a legitimate, stand-alone piece of evidence.
3. The store has the right to send public or private notices.

Article Eight: Amendments and Fees

1. The store reserves the right to amend this agreement at any time.
2. Continued use of the platform constitutes explicit acceptance of the changes.
3. Fees may be imposed or prices may be adjusted in accordance with applicable regulations.

Article Nine: Payment and Settlement

1. Payments are processed through authorized service providers.
2. The store is committed to issuing an invoice for every purchase.
3. Transactions are conducted in accordance with approved accounting systems.

Article Ten: Intellectual Property

1. All intellectual property rights belong to the store.
2. Copying or using the content without prior permission is prohibited.

Article Eleven: Limits of Liability

1. The owner bears no direct or indirect responsibility.
2. Neither the store nor the operating company accepts any responsibility for:
   • Third-party errors (such as shipping companies)
   • Misuse or improper storage
   • Indirect or consequential damages
3. The maximum compensation – if it is established – shall not exceed the value of the claim paid only.

Article Twelve: Restriction or Termination of Membership

The store reserves the right to suspend or cancel the account at any time and without prior notice.

Article Thirteen: The applicable system

This agreement is subject to and construed in accordance with the laws of the Kingdom of Saudi Arabia .

Article Fourteen: General Provisions

1. The invalidity of any clause does not affect the validity of the remaining clauses.
2. Arabic is the language used in interpretation.
3. Prices and offers are subject to change.
4. This agreement may only be cancelled by a decision of the store management.